CONTACT
Ask us anything — in writing.
No sales calls required, in either direction. Everything is priced and scoped on the site, so email is faster for both of us — and it keeps requirements, answers and approvals on the record. You will get a written reply within one business day, Monday to Friday.
GOOD REASONS TO EMAIL BEFORE ORDERING
- You are not sure which project fits
- Your situation is slightly outside a published scope
- You have more products than a package covers
- You want to check we are the right fit at all — genuinely, we would rather tell you no
Check with us first if you sell in one of these
Not a judgement, and not automatically a no. Every category below is restricted by Shopify, by a payment processor, or by a regulator — sometimes all three — and the restriction lands on your store, not on us.
- • Supplements or nutraceuticals
- • CBD or hemp
- • Vape, tobacco or nicotine
- • Alcohol
- • Medical devices
- • Firearms, ammunition or accessories
- • Adult products
- • Financial or credit products
Tell us what you sell before you order and you will get a straight yes or no in one reply. Finding out before you pay is a conversation. Finding out after is a refund.
Already a customer?
Reply to any email on your project and it comes straight to the person running it. Existing projects always get answered first.